Laptop internet speed usually drops due to Wi-Fi signal issues, background apps, outdated drivers, or ISP limits—use the checks below to fix it.
You sit down to stream, upload, or hop on a call, and pages crawl. The good news: most slowdowns trace back to a handful of predictable culprits. This guide gives you fast checks first, then deeper fixes for Windows and macOS, plus router tweaks and a handy matrix to match symptoms with solutions.
Quick Checks That Solve Most Cases
Run these in order. If your speed snaps back at any step, you can stop.
- Power-cycle the gear. Restart the laptop and the modem/router. A fresh boot clears stuck processes and stale sessions.
- Test with a cable. Plug in Ethernet. If wired is fast but Wi-Fi is slow, you’re looking at signal or wireless settings, not the service itself.
- Stand near the router. Walls, floors, and metal kill signal. If speed improves within a few meters, you’ve confirmed a range or interference problem.
- Try the other band. Switch between 2.4 GHz and 5 GHz (or 6 GHz if available). 2.4 GHz travels farther; 5/6 GHz handles higher speeds at shorter range.
- Pause heavy apps. Stop cloud backups, game updates, large downloads, or video meetings running in the background.
- Run a baseline speed test. Do three runs, separated by a minute. Note download, upload, and latency. Compare wired vs. Wi-Fi.
Slow Internet On A Laptop — Common Causes
Weak Signal Or Interference
Distance, thick walls, mirrors, aquariums, and nearby networks can slash throughput. Microwaves and baby monitors can also add noise. If speeds rise when you move closer or switch bands, you’ve found the issue.
Background Activity
System updates, sync tools (OneDrive, iCloud, Dropbox), streaming apps, and game launchers often run silently. They hog bandwidth and disk, which hurts real-time tasks like calls and gaming.
Out-Of-Date Drivers Or OS
Old Wi-Fi drivers or buggy updates lead to drops and retries. Updating the adapter driver and OS patches is a low-effort win on many laptops.
Router Limits Or ISP Congestion
Your plan may cap out below what you expect, or evenings may be busy in your area. A quick wired test at off-peak hours tells you whether the path to your provider is the bottleneck.
Measure The Right Way
Good data guides good fixes. Use this mini-method:
- Wired baseline: Test direct to the router/modem. Log download, upload, and ping.
- Same room Wi-Fi: Repeat next to the router on 5 GHz (or 6 GHz if both devices support it).
- Usual seat: Test where you actually work. Compare numbers. Large drops from wired → same-room Wi-Fi point to wireless settings; large drops only at your seat point to range/interference.
- Repeat at another time: If off-peak is fine but evenings slump, that hints at congestion upstream.
As a reference for plan sizing and multi-device use, see the FCC Household Broadband Guide.
Fixes For Windows Laptops
Spot And Stop Bandwidth Hogs
Open Task Manager → Processes. Sort by Network and end large transfers you don’t need right now. Check “Startup apps” and turn off auto-launchers that sync or update in the background.
Refresh The Network Stack
Run these commands in an elevated Command Prompt (run as Administrator). They reset Winsock, TCP/IP, and DNS caches, which often resolves stalls after updates or VPN changes.
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Reboot after the commands complete.
Use Network Reset (GUI)
Windows can reinstall adapters and restore defaults in one go. Steps vary slightly by build, but the path is similar and documented by Microsoft. Open Settings → Network & Internet → Advanced network settings → Network reset, then restart. Be ready to re-enter Wi-Fi passwords and VPN settings.
For step-by-step guidance and related commands, see Microsoft’s article Fix Wi-Fi connection issues in Windows.
Update Or Reinstall The Wi-Fi Driver
Open Device Manager → Network adapters → your wireless adapter. Choose “Update driver.” If issues persist, select “Uninstall device,” check “Attempt to remove the driver,” reboot, then install the vendor’s latest package.
Try A Different DNS
Slow or unreachable DNS causes page loads to hang. You can point the adapter to a fast public resolver. Popular choices are 1.1.1.1 / 1.0.0.1 or 8.8.8.8 / 8.8.4.4. You can switch back any time.
- Settings → Network & Internet → Wi-Fi → your network → Hardware properties → DNS.
- Set to Manual (IPv4) and enter the addresses.
- Test a few sites. If pages feel snappier, you’ve found a winner.
Fixes For macOS Laptops
Use Wireless Diagnostics
Hold Option and click the Wi-Fi icon in the menu bar, then open Wireless Diagnostics. Run a scan; it flags crowded channels, weak signal, and configuration issues. Save the report for later, as it captures logs and environment details.
Renew DHCP Lease And Reconnect
System Settings → Network → Wi-Fi → Details → TCP/IP → Renew DHCP Lease. Then toggle Wi-Fi off and on to force a clean session.
Forget And Re-Add The Network
In the same Wi-Fi details panel, choose “Forget This Network,” reconnect, and re-enter the password. This clears corrupt profiles and mismatched security settings.
Try A Different DNS
System Settings → Network → Wi-Fi → Details → DNS. Add 1.1.1.1 and 1.0.0.1 (or 8.8.8.8 and 8.8.4.4). Move your chosen resolver to the top, apply, and retest.
Router And Wi-Fi Tweaks That Matter
Pick The Right Band And Channel
Use 5 GHz (or 6 GHz if both devices support it) for high throughput in the same room. Use 2.4 GHz for longer range. In the router UI, set channel selection to “Auto” or pick a clear channel after a scan. Many routers show channel use; third-party scanners on laptops can help too.
Move Or Raise The Router
Place the router high and central, away from large metal objects and thick masonry. Avoid putting it inside cabinets. Small moves can produce big gains.
Update Router Firmware
Vendors ship fixes for crashes, band steering, mesh stability, and security. A quick update reduces random slowdowns and retries.
Use Modern Security
WPA2-Personal is the minimum for many homes; WPA3-Personal is available on newer gear and pairs best with recent laptops. Avoid WEP. Mixed-mode settings can be handy for old devices but may reduce features and speeds on newer ones.
Mesh Or Extender For Dead Zones
If one room stays weak, a Wi-Fi 6 mesh node placed halfway between the router and that spot often fixes it better than a single range extender. Ethernet backhaul is best where you can run a cable.
When It’s The Service
If wired tests never reach the plan’s headline rate, gather evidence and contact the provider. Run tests at different times, note outages, and keep screenshots. Ask about line noise, signal levels, and whether the modem is provisioned for your tier. If your plan is far below your actual needs, consider a higher tier or a provider switch where available.
Windows Command Cheat Sheet (Copy/Paste)
Open Command Prompt as Administrator and run in this order:
rem Reset sockets and TCP/IP
netsh winsock reset
netsh int ip reset
rem Refresh IP and DNS
ipconfig /release
ipconfig /renew
ipconfig /flushdns
rem Check your gateway reachability (replace with your router IP)
ping 192.168.1.1 -n 4
rem Show adapter details
ipconfig /all
Quick Fix Matrix
This table matches common symptoms with high-probability fixes.
Symptom | Likely Cause | Fast Fix |
---|---|---|
Fast on cable, slow on Wi-Fi | Weak signal, crowded channel | Move closer, switch to 5 GHz/6 GHz, change channel |
Web pages stall at “resolving…” | Slow/unreachable DNS | Set adapter DNS to 1.1.1.1 or 8.8.8.8 |
Lag spikes while others download | Background updates or backups | Pause sync tools, schedule updates, enable QoS if available |
Speed drops only at night | Peak-hour congestion | Collect tests, contact ISP, consider plan or provider change |
Every device slow | ISP or modem issue | Power-cycle modem, run wired tests, open a ticket |
Laptop loses Wi-Fi after sleep | Driver quirk, power saving | Update Wi-Fi driver; disable “Allow the computer to turn off…” in adapter Power Management |
Only your laptop is slow | Local software, VPN, or firewall rules | Disable VPN, test in Safe Mode with Networking, run the command reset block |
Good signal, poor throughput | Legacy router or security mode | Enable WPA2/WPA3, update firmware, consider a Wi-Fi 6 router |
When To Replace Hardware
Router: If it’s older than five years or limited to Wi-Fi 4/5, you’ll see gains moving to Wi-Fi 6 or 6E. Newer gear handles many streams, has better band steering, and runs DFS channels safely where allowed.
Laptop adapter: USB-C or USB-A Wi-Fi 6 adapters are inexpensive and can outperform aging internal cards. They’re handy for quick diagnostics too.
Final Checklist You Can Save
- Compare wired vs. Wi-Fi in the same room.
- Switch bands and move closer; note changes.
- Stop heavy background transfers.
- Run the Windows command reset set or macOS Wireless Diagnostics.
- Change DNS and retest.
- Update drivers, OS, and router firmware.
- Tune channels; prefer 5 GHz/6 GHz for speed.
- Log results across the day; contact your provider with screenshots if wired speeds miss the mark for your plan.