Where Is The Product Number On An HP Laptop? | Quick Find Guide

The product number on an HP laptop sits on labels, in Windows System Information, BIOS menus, and the HP help app.

You came here to locate one thing: the exact product number for your HP notebook. That ID unlocks the right drivers, warranty lookups, and spec sheets. This guide shows every reliable spot to check—on the hardware and inside Windows—plus quick methods that work even when a sticker is missing or the OS won’t boot.

What The Product Number Looks Like

HP uses a short code with letters and numbers, often followed by a hash and a region code. A common pattern is something like 1KV92UA#ABA. The part before the hash is the core ID; the bit after the hash marks the market variant. Don’t mix this up with the serial number (a unique string per unit) or the model name (a family label like “Pavilion x360”).

Fast Ways To Reveal It In Windows

Method 1: System Information (No Extra Apps)

This is the quickest route on any HP notebook running Windows.

1. Press Windows key and type msinfo32, then hit Enter.
2. In the System Summary, find the line named System SKU.
3. Copy the value. That is your product number. If it shows a suffix like #ABA, the base code before the hash is the core ID.

Plenty of HP forum replies confirm that System SKU maps to the product number, and it’s the same ID used on spec sheets and parts pages.

Method 2: The HP Help App (HPSA)

Most HP notebooks ship with an app that lists the device name and IDs.

1. Search Windows for HP Support Assistant (we’ll call it HPSA), then open it.
2. On the device card, select your PC. The app shows the product name and product number in one view.

HP’s own page explains the app and how it displays device details, updates, and links to device pages.

Method 3: System Info Shortcut (Fn + Esc)

Many HP notebooks open a small system window with a key combo.

1. Press Fn + Esc.
2. Look for lines labeled Product Number, Product Name, and Serial Number.

If the combo does nothing, use the msinfo32 method or the BIOS path below. HP articles and tutorials reference these entry points widely.

Find The Product Number On Your HP Notebook: Fast Paths

Method 4: BIOS Or UEFI Menus (Works Even Without Windows)

When Windows won’t boot, the BIOS route still works.

1. Turn the laptop off.
2. Turn it on and tap Esc until the Startup Menu appears.
3. Press F1 for System Information.
4. Read the Product Number line.

HP documentation points to the BIOS information screen as a standard place for device IDs.

Method 5: Physical Labels On The Hardware

Most units carry a factory label with the ID printed alongside the serial number.

• Bottom cover: Flip the notebook and check for a white or silver sticker. Some models use laser etching.
• Battery bay: On older models with a removable battery, the label sits inside that bay.
• Under service door or rear panel: If your model has a small panel for memory or storage, the label may sit beneath it.
• Shipping box: The retail label lists the same ID.

HP’s help pages describe these label locations across notebook lines and tablets.

Method 6: Command Line (Admins And Power Users)

If you script fleet checks or just prefer a prompt, Windows can surface the same value shown in System Information.

Get-CimInstance -Namespace root\wmi -Class MS_SystemInformation | Select-Object -ExpandProperty SystemSKU

Admins often use this property to map inventories to HP part numbers. The same SKU mapping appears in admin tips and forum threads.

Product Number Vs. Serial Number Vs. Model Name

Product number: A short, shared ID for a specific configuration or base unit. It’s used for drivers, spec sheets, and parts. Often includes a market suffix like #ABA.

Serial number: A unique string per device used for warranty and service verification. You’ll see it as S/N on labels and in system tools.

Model name: The marketing family, such as “ENVY x360 15.” Model names repeat across many configurations, so they’re not precise enough for driver packages.

HP’s pages call out that spec sheets and parts tools rely on the product number, not just the family name.

When The Label Is Missing Or Worn

Lost sticker? No problem. Try these fallback routes:

• System Information (msinfo32): Works on any healthy Windows install.
• Fn + Esc: Quick overlay on many HP notebooks.
• BIOS System Info: Boots even when Windows is broken.
• Retail box: Still has the factory label with the code.

If the ID in software doesn’t match a label on a used notebook, the BIOS board or bottom case may have been replaced. HP forum threads note such cases; the serial stays the same, while a previous owner may have swapped a cover with a different printed part code.

Why You Need The Product Number

This ID speeds up anything that relies on a precise configuration:

• Driver pages: Match the device to the exact driver list on HP’s site.
• Spec sheets: Pull the correct CPU, GPU, ports, and panel info for your exact build.
• Parts and upgrades: Check memory, storage, and battery compatibility.
• Warranty checks: Pair with the serial to confirm coverage.

HP’s spec-lookup article and product pages point users to the product number for these tasks.

Exact Click Paths (Step-By-Step)

Windows System Information

1. Press Windows key, type msinfo32, hit Enter.
2. Confirm you’re on System Summary.
3. Copy the value next to System SKU.

HP Help App (HPSA)

1. Open the app named HP Support Assistant.
2. Select your PC tile.
3. Copy the Product Number shown on the device page.

You can read HP’s app guide for details and screenshots.

BIOS Information Screen

1. Start the notebook and tap Esc.
2. Select System Information with F1.
3. Note the Product Number and S/N.

HP’s BIOS and system info docs outline these menus.

Common Questions Answered

Can I Use Only The Model Name?

Not safely. A family name like “Pavilion 15” spans many builds with different chipsets, graphics, and Wi-Fi cards. The product number pins down the exact set.

Is The System SKU Always The Same As The Printed Code?

Yes in normal cases. If they differ, the chassis label may be from a replaced cover. Trust the BIOS and System Information value since it ties to the system board. HP forum posts mention such mismatches on refurbished units.

What If Windows Won’t Load?

Use the BIOS method. You can gather the ID without logging into the OS.

Quick Reference Table

The chart below compresses the best places to look and when each path helps.

Two Official Pages Worth Saving

HP’s pages on device IDs and the Windows app are handy bookmarks as you set up or service a notebook. See the pages on finding product and serial numbers and the HP System Information app. Both explain label locations, Windows tools, and how the IDs map to drivers and spec sheets.

Troubleshooting Tips If You Still Can’t See It

• HPSA tile shows no device: Sign in to the app, then add the PC from the plus icon. If the app can’t identify the unit, the BIOS route still works. HP’s help page covers setup steps for the app.
• Label scuffed or faded: Use msinfo32 or BIOS instead of guessing from partial text.
• Mismatch across sources: Favor BIOS and System Information over a swapped bottom cover.
• Spec sheet lookup fails with serial only: Use the product number on HP’s spec page; that site builds results off the product ID.

Safe Handling Notes

If you open a service door, unplug the charger and power down first. Ground yourself before touching memory or storage. On older models with a removable battery, slide the latch and lift the pack; labels often hide inside that bay. Newer sealed designs may place a laser-etched code on the underside instead. HP pages mention these placements across lines.

Bottom Line

You have four reliable paths to the HP product number: System Information, HPSA, BIOS, and hardware labels. Pick the one that suits your situation—Windows up and running, sticker missing, or full reinstall in progress. With the code in hand, you can grab the exact drivers, confirm parts, and file warranty claims without guesswork.