Missing Wi-Fi on a laptop usually comes from disabled wireless, drivers, Airplane Mode, or router faults—run the checks below.
If the wireless icon is gone, networks don’t show up, or the switch looks grayed out, you’re in the right place. This guide walks you through the exact checks that restore wireless on Windows or macOS. Start at the top and move down; you’ll fix the cause in minutes in most cases.
Missing Wi-Fi On A Laptop: Quick Checks
Small switches and settings often block wireless. Run these in order:
- Toggle Airplane Mode off. On many keyboards, a plane icon key flips all radios. If you see a tiny plane near the system clock, click it and turn it off. On Windows, use Quick Settings → Airplane Mode, then Wi-Fi On. On macOS, open the Wi-Fi menu and turn Wi-Fi On.
- Turn Wi-Fi on in the OS. Windows: Settings → Network & Internet → Wi-Fi → On. macOS: Wi-Fi menu in the menu bar → On.
- Reboot both laptop and router. Power cycle the router (unplug 10–15 seconds) and restart the laptop. This clears stale sessions and DHCP errors.
- Try another network or phone hotspot. If your laptop joins a hotspot but not your home network, the issue sits with the router or its settings.
Check The Obvious Switches And Buttons
Many laptops map a function key (often F2, F7, or F12) to the wireless radio. Tap Fn + that key once. Some business models include a physical side switch; slide it to On. If the system tray still shows a plane, open Windows Quick Settings and turn Wi-Fi On. If the Wi-Fi tile won’t stay enabled, move to the adapter steps below.
Make The Adapter Show Up In Windows Or macOS
Windows: Confirm The Wireless Adapter
- Right-click Start → Device Manager.
- Expand Network adapters. Look for entries such as “Intel(R) Wi-Fi” or “Realtek 8822.”
- If you see a down arrow, right-click → Enable device. If you see a yellow warning sign, right-click → Update driver → Search automatically.
- If the adapter is missing, select Action → Scan for hardware changes. If it still doesn’t appear, reinstall the vendor driver from the laptop maker on another machine and copy it over by USB.
macOS: Add Wi-Fi Back To Network Services
- Open System Settings → Network.
- If Wi-Fi isn’t listed, click the ellipsis button → Add Service → choose Wi-Fi → Create.
- Turn Wi-Fi On from the menu bar and connect to your network again.
Reconnect Cleanly: Forget And Rejoin
Saved profiles break after password changes, router swaps, or DNS oddities. A clean rejoin often fixes the “connected, no internet” message.
Windows: Forget And Rejoin
- Settings → Network & Internet → Wi-Fi → Manage known networks.
- Click your SSID → Forget. Reconnect from the Wi-Fi list and enter the passphrase.
macOS: Forget And Rejoin
- System Settings → Wi-Fi → click the network’s info button → Forget This Network.
- Rejoin from the Wi-Fi menu and enter the passphrase.
Quick IP And DNS Refresh (Windows)
If pages don’t load after joining, refresh the IP lease and DNS cache. Run Command Prompt as Administrator and paste the block below:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Still stuck? Reset the sockets stack, then restart:
netsh winsock reset
netsh int ip reset
Refresh Or Reinstall The Driver
A broken or outdated driver can hide networks or block the radio. Here’s the safe way:
Update
- Open Device Manager → Network adapters.
- Right-click your wireless adapter → Update driver → Search automatically.
- If Windows can’t find a new build, download the latest package from your laptop maker using the exact model name.
Reinstall
- Right-click the adapter → Uninstall device → check Attempt to remove the driver only if you already downloaded the vendor package.
- Restart and install the vendor driver you saved earlier. Reboot again.
Turn Off Power Saving That Cuts The Radio
Some power plans put the wireless card to sleep. You want balanced power without killing the radio during normal use.
- Device Manager → your wireless adapter → Properties → Power Management.
- Uncheck “Allow the computer to turn off this device to save power.”
- Open Control Panel → Power Options → change plan settings → advanced → Wireless Adapter Settings → set to Maximum Performance for Plugged in. Test on Battery if drops continue.
Run The Built-In Troubleshooters
Windows ships a guided tool that detects radio blocks, resets services, and rebinds the adapter stack.
- Settings → System → Troubleshoot → Other troubleshooters.
- Run Network Adapter and Internet Connections. Apply the fixes it proposes, then test again.
macOS includes Wireless Diagnostics. Hold Option, click the Wi-Fi icon, pick Open Wireless Diagnostics, and follow the assistant. Save the summary so you can match patterns later.
Full Network Reset (Windows)
If none of the steps above restore wireless, rebuild the stack. This removes all saved SSIDs and reinstalls network components. Back up VPN and custom DNS details first.
- Settings → Network & Internet → Advanced network settings → Network reset → Reset now.
- Reboot when prompted. Rejoin your Wi-Fi and test again.
Router And Interference Checks That Matter
Your laptop may be fine while the access point sits on a crowded channel or old band. A quick pass on the router pays off.
- Check band: Use 5 GHz or 6 GHz if the router supports it. These bands face less overlap than 2.4 GHz.
- Pick a cleaner channel: Auto works for many homes, but congested areas may need a manual channel. Try a non-overlapping choice on 2.4 GHz (1, 6, or 11) or a DFS-free channel on 5 GHz if your devices don’t support DFS.
- Move the router: Place it high and central, away from thick walls, microwaves, and cordless bases.
- Update firmware: Log in to the router and apply pending updates, then reboot once.
Advanced Adapter Tweaks (Windows)
Vendors expose extra options in adapter properties that can steady roaming and throughput.
- Roaming Aggressiveness: If you move around with multiple access points in one home or office, a mid setting limits sticky connections or needless hops.
- Preferred Band: Set to 5 GHz when available to avoid 2.4 GHz congestion.
- Channel Width: Leave on Auto unless a legacy router insists on 20 MHz on 2.4 GHz.
Mac-Specific Fixes That Pay Off
- Wi-Fi Recommendations: Click the Wi-Fi icon → choose Wi-Fi Recommendations to view flags like weak security or captive portal. Apply the hints, then test.
- Renew DHCP lease: System Settings → Network → Wi-Fi → Details → TCP/IP → Renew DHCP Lease.
- Delete and re-add the service: If the Wi-Fi service acts up, remove it and add it back from the Network panel.
Table: Quick Symptoms To Fix Map
Symptom | Likely Cause | First Fix To Try |
---|---|---|
No networks listed | Radio off, Airplane Mode, missing driver | Toggle radios on; enable adapter; update driver |
Connected but no internet | Bad IP or DNS, router hiccup | Forget/rejoin; renew IP; reboot router |
Wi-Fi switch grayed out | Service disabled, corrupt stack | Device Manager enable; network reset |
Works on hotspot only | Router channel/band issue, filter rules | Use 5 GHz; change channel; check router filters |
Drops when moving | Sticky roaming or weak handoff | Adjust roaming setting; add a mesh node |
Two Helpful Official Guides
Bookmark these walkthroughs for step-by-step screens: the Windows Wi-Fi fix guide and Apple’s Mac Wi-Fi help page. Both outline built-in tools and clean rejoin steps.
When The Card Is Missing Or Broken
If the adapter never shows in Device Manager or macOS Network, the module may be loose, disabled in firmware, or dead. Reseat the card only if your model allows safe access. In many cases, a tiny USB Wi-Fi dongle gets you online fast while you plan a repair.
Safe, Copy-Ready Fix Blocks
Windows: Full Network Stack Refresh
Run Command Prompt as Administrator, paste, then restart:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Windows: Quick Services Nudge
If the WLAN service didn’t start, you can nudge it:
sc query wlansvc
sc start wlansvc
macOS: Renewal Steps
Use these quick actions:
- Wi-Fi menu → turn Off, wait 5 seconds, turn On.
- System Settings → Network → Wi-Fi → Details → Renew DHCP Lease.
When To Suspect The Router
One laptop offline while phones work can still point to the access point. Signs include vanishing SSIDs, frequent drops only in one room, or the network reappearing after a router reboot. Try a cleaner channel and the 5 GHz band. If the router is older than five years, a modern mesh kit can stabilize coverage across rooms.
Still Stuck? Quick Next Steps
- Boot into Safe Mode with Networking (Windows) and test. If Wi-Fi works there, a startup app or VPN blocks the stack.
- Test with a live USB Linux session. If Wi-Fi works, the hardware is fine and the fix lives in your OS.
- If you replaced the screen or keyboard recently, check for a nicked antenna lead near the hinge during service.
What This Guide Solves
You now have a path that fixes radio toggles, missing adapters, profile mismatches, driver faults, stack corruption, and crowded channels. Work top-down. Save the commands. Keep a spare USB adapter in your bag. Wireless drops won’t stop your day again.